warranty

30-Day Money-Back Guarantee

At ShocSox, we stand behind the quality of our products and want you to love your purchase. That’s why we offer a 30-day, no-questions-asked money-back guarantee.

Here’s how it works:

1. Eligibility:

   • The guarantee applies to all items purchased directly from ShocSox.
   • Items must be returned within 30 days of the delivery date.
   • Customers must register their purchase by completing the warranty sign-up form within 7 days of receiving their order.

2. Condition of Returns:

   • Items must be in their original condition and packaging (if applicable).
   • Products showing signs of excessive wear or damage caused by misuse may not qualify for a refund.

3. How to Initiate a Return:

   • Contact us at [insert customer service email or phone number] within 30 days of receiving your order.
   • Provide your order number and the reason for the return (optional, but appreciated).

4. Refund Process:

   • Once your return is approved and received, we will process your refund within 5-7 business days.
   • Refunds will be issued to your original payment method.

Please Note:

• Shipping fees are non-refundable.
• The customer is responsible for return shipping costs unless the item was defective or damaged upon arrival.

We are committed to making your experience with ShocSox seamless and enjoyable. If you have any questions, don’t hesitate to reach out to our friendly customer support team.